Vallis Payments Ltd
Last updated: 01.02.2026
Your Privacy Matters
At Vallis Payments Ltd, we respect your privacy and are committed to protecting your personal data. Transparency is important to us — we want you to clearly understand how and why we collect, use, store, and protect your information.
This Privacy Policy explains how we handle personal data when you interact with us, use our services, or visit our website.
Who We Are
Company name: Vallis Payments Ltd
Registered address: 150-10451 Shelbridge Way, Richmond, BC V6X 2W8, Canada
Email for privacy queries: info@vallispayments.com
Our Role in Data Processing
Depending on the situation, we may act as either:
- Data Processor – when we provide services on behalf of our Customers, who act as Data Controllers; or
- Data Controller – when we process personal data relating to our own website visitors, leads, and direct business contacts.
When acting as a processor, we process personal data strictly in accordance with:
- Applicable data protection laws;
- Written instructions from our Customers; and
- The Customer’s own privacy policy.
If you use our services through one of our Customers, their privacy policy will also apply.
Personal Data We Collect
We may collect, use, store, and transfer different kinds of personal data, including:
Contact Details
Name, email address, phone number, postal address.
Activity & Behavioral Data
Interests, interactions, tagged media, and engagement information.
Personal Characteristics
Gender, nationality, date of birth, CV information, academic qualifications, and employment history.
Aggregated Data
Statistical or demographic data used for analysis and reporting purposes.
Aggregated data does not identify you directly or indirectly. However, if aggregated data is combined with personal data in a way that identifies you, it will be treated as personal data under this policy.
Special Category Data
In limited circumstances, and only when acting as a processor, we may process special category data (such as health or biometric data) relating to a Customer’s users.
Such data is processed only:
- On documented instructions from the Customer; and
- Where the Customer has established a lawful basis and exemption under applicable law
How We Use Your Data
a) If You Are a Lead or Customer Contact
We may use your data to:
- Respond to enquirers;
- Provide information about our services;
- Manage business relationships; and
- Comply with legal and regulatory obligations.
b) If You Are a Website Visitor
We may process data to:
- Operate and improve our website;
- Monitor usage and performance;
- Maintain security; and
- Analyse visitor behavior.
How We Collect Your Data
We collect personal data through:
Direct Interactions
When you:
- Fill in forms on our website;
- Apply for products or services;
- Create an account;
- Subscribe to communications;
- Request marketing materials; or
- Contact us by email, phone, or post.
Automated Technologies
When you browse our website, we automatically collect technical and usage data through cookies and similar technologies.
Third Parties & Public Sources
Including:
- Recruitment platforms (e.g. Angel List);
- Business databases (e.g. Crunch base);
- Public registries and professional networks.
Third Parties & Sub-Processors
We may share personal data with trusted third parties who help us operate our business:
|
Third Party |
Security Measures |
Data Location |
|
Google Tag Manager |
Encryption in transit & at rest |
United States |
|
Google Analytics |
Encryption in transit & at rest |
United States |
|
Freshsales |
Encryption in transit & at rest |
United States |
All third parties are required to protect your data and use it only for specified purposes.
International Data Transfers
Some service providers are located outside the UK and EEA. When transferring personal data internationally, we ensure appropriate safeguards are in place, including:
- Transfers to countries deemed adequate by the European Commission; or
- Standard Contractual Clauses approved by the European Commission.
Data Security
We use appropriate technical and organisational measures to protect your personal data against:
- Loss;
- Unauthorized access;
- Misuse;
- Alteration; or
- Disclosure.
Access is limited to authorized personnel who have a legitimate business need and are bound by confidentiality obligations.
If a personal data breach occurs, we will notify affected individuals and regulators where legally required.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, or accounting requirements.
Retention periods are determined based on:
- The nature and sensitivity of the data;
- Potential risk of harm;
- Legal obligations; and
- Business requirements.
Your Legal Rights
You have the right to:
- Access your personal data;
- Request correction of inaccurate data;
- Request erasure of your data;
- Object to processing;
- Request restriction of processing;
- Request data portability;
- Withdraw consent at any time; and
- Lodge a complaint with a data protection authority.
You will not normally be charged to exercise your rights. We may request proof of identity to protect your data.
We aim to respond to all legitimate requests within one month.
Third-Party Links
Our website may include links to third-party websites or applications. We do not control these sites and are not responsible for their privacy practices. Please review their privacy policies before providing personal data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at: